Privacy Policy

Introduction

Invizions, Inc. ("we," "our," or "us") is committed to protecting your privacy while providing you with the best possible service. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, submit inquiries, or engage our services.

By using our website or submitting information to us, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand how we handle your information.

Information We Collect

We collect information you voluntarily provide to us, including but not limited to:

Contact and Business Information

• Full name and job title
• Company or organization name
• Email address
• Phone number
• Mailing address and facility location(s)
• State or geographic region

Service-Related Information

• Services you are interested in (infrared thermography, vibration analysis, etc.)
• Industry or facility type (manufacturing, healthcare, data center, etc.)
• Project descriptions and scope of work
• Equipment types and quantities requiring inspection
• Preferred scheduling and service frequency
• Budget and timeline considerations

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address and geographic location (city/region level)
• Browser type and version
• Device type (desktop, mobile, tablet)
• Operating system
• Pages visited and time spent on each page
• Referring website or search terms used to find us
• Date and time of visits

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

• Respond to your inquiries and requests for quotes
• Schedule and perform inspections, surveys, and maintenance services
• Prepare and deliver inspection reports, thermal images, and compliance documentation
• Communicate about your project status, findings, and recommendations
• Provide follow-up support and address questions about our services

Marketing and Communications

Based on the information you provide and your interactions with us, we may:

• Send you information about services that may be relevant to your facility or industry
• Notify you of upcoming training courses, certifications, or educational opportunities
• Share updates about new service offerings, technology advancements, or regulatory changes (such as NFPA 70B updates)
• Provide seasonal reminders for recommended inspection intervals
• Send newsletters, articles, or resources related to predictive maintenance and electrical safety

Your Choice: You may opt out of marketing communications at any time by clicking the unsubscribe link in any email, replying "STOP" to text messages, or contacting us directly at info@invz.net. Opting out of marketing will not affect transactional communications related to active projects or services.

Business Operations

• Maintain records for accounting, invoicing, and business administration
• Analyze website usage to improve our services and user experience
• Ensure compliance with legal and regulatory requirements
• Protect against fraud, unauthorized access, or misuse of our services

We Do Not Share Your Information

Your information is never sold, rented, traded, or shared with third parties for their marketing purposes. We take your privacy seriously and maintain strict confidentiality of all client data.

We will only disclose your information in the following limited circumstances:

• With your explicit consent: If you authorize us in writing to share reports or findings with a specific third party (such as an insurance carrier, regulatory body, or corporate office)
• Service providers: We may use trusted service providers (such as email hosting or scheduling software) to help operate our business. These providers are contractually obligated to keep your information confidential and use it only for the specific services they provide to us
• Legal requirements: We may disclose information if required by law, court order, subpoena, or government regulation
• Safety and protection: We may disclose information to protect our rights, safety, or property, or that of our clients or the public

Confidentiality of Inspection Data

All inspection findings, thermal images, reports, compliance documentation, and related materials are considered strictly confidential client property. This information is:

• Provided exclusively to you, the client, or your designated representatives
• Never shared with competitors, vendors, or other facilities
• Never used in marketing materials, case studies, or publications without your explicit written permission
• Stored securely with access limited to authorized Invizions personnel

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and support ongoing client relationships. Inspection reports and compliance documentation are retained according to industry standards and your specific requirements to support historical trending, warranty claims, and regulatory compliance.

You may request deletion of your personal information at any time, subject to legal retention requirements. Please note that deletion of historical inspection data may impact our ability to provide trending analysis or historical comparisons for future inspections.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and improve your browsing experience
• Analyze website traffic and usage patterns
• Understand which pages and content are most useful to visitors
• Measure the effectiveness of our online presence

We do not use cookies for third-party advertising or sell data to advertisers. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information, including:

• Encrypted data transmission (SSL/TLS) for all form submissions
• Secure storage systems with access controls
• Regular security assessments and updates
• Employee training on data protection and confidentiality

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

Third-Party Links

Our website may contain links to third-party websites, including partner organizations (FLIR, Fluke, Vibration Institute, etc.), industry associations, and social media platforms. These external sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Portability: Request your data in a commonly used electronic format

To exercise any of these rights, please contact us at info@invz.net or call (419) 663-8621. We will respond to your request within 30 days.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to delete your information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your California privacy rights, please contact us using the information below.

Children's Privacy

Our services are intended for business professionals and are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: